FAQ

Frequently Asked Questions

How long does delivery take?
Orders are shipped through UPS and usually arrive within 5 business days. Delivery times may vary depending on location and holidays.

How can I track my order?
Once your order has shipped, you will receive a tracking number by email. You can use that number to follow your package’s delivery updates.

How do I care for my item?
Care instructions may vary by item. Please email us if you have questions about cleaning or caring for your purchase.

How can I return an item?
Please email us within 14 days of receiving your order. Items must be unused and in their original condition.

What if my item arrives damaged?
Please email us with your order number and clear photos of the damaged item. We will review your request and help make it right.

How can I contact you?
For questions about orders, returns, or products, email us at- lehouse17@gmail.com